Pyrocachers Rambles

The ramblings of Dave-Mancunian Pyrocacher, Husband & carer, Father of 2, and a addicted Geocacher. Ramblings about Life- caching-and everything!

Sunday, June 16, 2013

Current Procedure for Contacting Groundspeak, for General Contact or Geocache Appeals

New way to contact Groundspeak

 Previously there was an email address to contact Groundspeak about any caching/account related matter or if you wanted to appeal against a reviewers decision.

 There is now a contact page in the Help Center that should be used for all reasons to contact them. Please bookmark it - http://support.groundspeak.com/index.php?pg=request

There is a Drop Down List, to select the Nature of your contact [there are 14 options to chose from]

Please supply the following information for all contacts 

1. Your Geocaching Username;
2. Your cache's GC Code: {GC Code};
3. Your cache's Name/Title;
4. Your cache Location: Region-UK
 5. Your reviewer’s name, 
6. The nature of your Contact or Appeal

The more information initially supplied to Groundspeak, the quicker a response will e able to be made.

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